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Information

 

Payment Methods

If you wish to buy from our web store, we offer two payment options. You can use your PayPal account or credit card.

  • PayPal: In order to pay by PayPal, you will be redirected to the PayPal website in order to complete the payment procedure
  • Credit Card: In order to pay using your credit card, you will be redirected to the  Viva Wallet secure website. Both the Viva Wallet website and payment web environment are secured by Viva Wallet.

 

 

Pricing Policy

The manufacturing brand or authorised agents/distributors are responsible for our products' pricing policies. All of our prices are based on suggested retail prices (MSRP) as these are given to us. We strictly follow the official price list and do not raise the starting prices. This means that every discount you receive is clear and based on the suggested official price list.

 

 

 

Shipping

We ship to most countries world wide using Registered National Post. This means that you will receive your packages via your national post office.

Small packs (max 2.000gr)
For  small volume products, such as shoes, clothing, helmets, goggles, backpacks, etc. we use the Registered Letter Service. Your package and its delivery can be tracked via your national post office. In order to track your product, your national post office tracking system can be used one or two days after its dispatching.

Bulky products (greater than 2.000gr)
For shipping bulkier products (parcels heavier than 2.000gr) we use the Package Service and E-Parcel Group (EPG) which is available to most European countries (full list given below). In both services you will receive your package from your national post office . The E-Parcel Group (EPG) is a group of national post offices (including the Hellenic Post), which offers advanced integrated postal services in the following countries:

Austria, Belgium, Czech Republic, Croatia, Denmark, Estonia, France, Finland, Germany, Great Britain, Holland, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania,  Slovakia, Slovenia, Sweden, Switzerland.

 

 

Products Availability

All of our products from www.skishop.gr, www.escapesports.gr are stocked in our physical store (Kifissias 354   in Athens Greece). Therefore, we are able to do same or next day dispatching o f the products (except weekends)

 

 

Authenticity of our products

All of our products are 100% genuine. Our merchandise is supplied either via authorised agents/distributors or by the manufacturers themselves.

  • The brands that we sell list our name on their official website "Where to Buy" page.
  • All of our products are covered by the official manufacturer's warranty as specified by the specific brand.
  • All of our products are legally bought and accompanied by invoices and all necessary documents.

 

Packaging

All the products we deliver daily are packed properly and carefully, using hi-quality packaging protection material. We make sure that your product is shipped and delivered to you as intended.

  • A typical packaging process includes wrapping the products with appropriate anti-shock material (e.g. bubble wrap), in addition to their original box prior to them being placed inside the courier bag.
  • Balky products like skis, snowboards etc are securely wrapped and shipped inside their original carton box

 

  • xbionic
  • dakine
  • poc
  • marmot
  • fjallraven
  • lasportiva
  • lowealpine
  • thenorthface
  • elan
  • salomon
  • proteck
  • thermarest
  • xsocks
  • rossignol
  • asics
  • msr
  • icepeak
  • dynastar
  • pezl
  • pearlizumi
  • buff
  • lange

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